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ChatLabs and Valtech Partner to Deliver Unmatched Customer 360° Experiences on Salesforce in China

ChatLabs x Valtech | April, 06,2023

Shanghai, China - ChatLabs and Valtech are proud to announce their partnership to offer an innovative solution for complete customer 360° experiences on Salesforce in China. This partnership combines the core CRM platform of Salesforce, the implementation expertise of Valtech, and the social channel native integration capabilities of ChatLabs to provide an accelerated solution that enables brands to adapt to local digital ecosystems faster, connect with their customers, and sell more effectively by creating automated hyper-personalized experiences on any social channel.

The three companies' solutions fit seamlessly together, with Salesforce's core CRM platform providing the foundation for customer relationship management, Valtech's implementation expertise ensuring a comprehensive and efficient deployment, and ChatLabs' native integration capabilities enabling brands to engage and convert customers on any major social platforms. Together, they offer a truly comprehensive solution that enables brands to create automated hyper-personalized experiences that resonate with their customers, driving engagement and nurturing loyalty.

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Together, ChatLabs, Valtech, and Salesforce are offering a game-changing solution for brands in China, enabling them to create full customer 360° experiences that drive engagement and loyalty. With our combined expertise and capabilities, brands can adapt to the local digital ecosystem faster and sell more effectively by creating automated hyper-personalized experiences on any social channel.

About ChatLabs

ChatLabs helps international brands create AI-powered hyper-personalized digital experiences for customers by integrating data from social channels into their owned systems and CRM in a secure & compliant manner to automate engaging & highly converting social customer experiences that nurture brand loyalty.

ChatLabs works with several leading global brands in the luxury, retail, financial services, and tourism industries including Delvaux, Richemont, Chopard, Shiseido, La Prairie, Shangri-La, United Airlines, TD Ameritrade, HSBC, and more.

ChatLabs is headquartered in Guangzhou with offices in Shanghai, London, and New York City.

Visit to learn more.


Xiana Chin

Sr. Marketing Manager, ChatLabs

WeChat: xianachin

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