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ChatLabs latest AI-powered Social Experiences Platform Announced by LVMH as a Finalist for the 2023 LVMH Innovation Award!

ChatLabs|May 11, 2023

Shanghai, China - With social media playing a vital role in driving traffic to owned digital channels, brands must create seamless and engaging social experiences for every user to minimise the drop-off rate due to irrelevant content or fragmented journeys.

ChatLabs is proud to announce that our SXP Solution (Social Experiences Platform) has been selected as one of the three finalists in the Omnichannel & Retail category for the 2023 LVMH Innovation Award out of a total of 1,320 startup applicants.

As a finalist, ChatLabs will showcase its innovation on the LVMH Booth at VivaTech in June 2023 in Paris, Europe's largest startup and technology event. Attendees can see it in action at the LVMH booth or see the presentation in person or online. During the event LVMH will also announce its category winners and the overall winner of the LVMH Innovation Award Ceremony.

If you are attending the event, we look forward to welcoming you at our booth. With 90,000 attendees, we expect to be rather busy so should you wish to guarantee a demonstration slot, you can do this via the VivaTech online portal.

If you are unable to attend, but you would like to learn more please reach out to 

Furthermore, we have launched an early adopter program, with limited places, for those who want to get ahead of the curve and elevate their customer experience using the power of AI straight away! To learn more about ChatLabs SXP solution or to apply to the early adopter program please click the button below!

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About ChatLabs

ChatLabs helps international brands create AI-powered hyper-personalized digital experiences for customers by integrating data from social channels into their owned systems and CRM in a secure & compliant manner to automate engaging & highly converting social customer experiences that nurture brand loyalty.

ChatLabs works with several leading global brands in the luxury, retail, financial services, and tourism industries including Delvaux, Richemont, Chopard, Shiseido, La Prairie, Shangri-La, United Airlines, TD Ameritrade, HSBC, and more.

ChatLabs is headquartered in Guangzhou with offices in Shanghai, London, and New York City.

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