LVMH Data AI Summit Showcases Visionary Ideas on AI in Luxury: ChatLabs Takes the Stage

Paris, France - We are thrilled to share the incredible experience we had at the second edition of the LVMH Data AI Summit. From 11th to 13th, this prestigious event brought together more than 700 participants from around the world, including over 60 of the Group's Maisons. It was an honour for ChatLabs and our Co-founder, Michel Tjoeng, to be part of this remarkable occasion, to present ChatLabs’s AI-powered social experiences platform (SXP) for luxury experiences, which won the LVMH Innovation Award for Data & AI earlier this year.

The summit focused on the emergence of generative AI, a new opportunity that holds immense potential for luxury brands. Throughout the event, esteemed executives from renowned companies such as LVMH, Sephora, Louis Vuitton, Tiffany & Co., Christian Dior Couture, Bulgari, Celine, Loewe, Rimowa, Loro Piana, Moët Hennessy, and MAKE UP FOR EVER shared their ideas and initiatives on the transformative power of AI across the luxury value chain. It was truly inspiring to witness their visionary perspectives and witness firsthand the impact of AI in shaping the future of the industry.

The summit featured a series of executive panels and thought-provoking sessions, providing valuable insights and sparking meaningful discussions. Additionally, ChatLabs was honoured to be part of the prestigious event that welcomed the latest international startups joining LVMH's business acceleration Program at the La Maison des Startups LVMH in Paris' Station F. For over 6 years, the program has been driving the Group's entrepreneurship movement, fostering collaborations between Maisons and ventures to shape the future of luxury. With 210 accelerated startups and over 540 business collaborations activated, it is an exciting platform for innovation in the industry.

Beyond the informative sessions, the LVMH Data AI Summit provided a vibrant platform for networking and collaboration. It offered numerous opportunities for participants to connect with industry peers, forge valuable relationships, and strengthen LVMH's position as a leader in the luxury sector.

We are deeply grateful for the opportunity to present ChatLabs' generative AI social experiences solution for luxury brands on the summit stage. Being part of this esteemed event has further cemented our commitment to revolutionising the luxury industry through AI-powered innovation. We extend our gratitude to LVMH for hosting such an exceptional gathering and for their continuous support in driving the industry forward.

As we reflect on the inspiring discussions and connections made at the LVMH Data AI Summit, we are more motivated than ever to harness the transformative power of AI and create unparalleled experiences for luxury brands and their customers. Together, let us embrace the future and shape the landscape of luxury.

ChatLabs specialises in creating hyper-personalised experiences for consumers by integrating social media data into their own systems and customer relationship management (CRM) in a secure and compliant manner. Our Social Experiences Platform (SXP) uses generative AI to analyse social media context and customer behaviour to offer a tailored consumer experience that drives brand goals. The SXP Solution enables brands to tell their stories and share their values in a more creative and meaningful way that results in a highly-engaging content feed personalised for each user.

ChatLabs works with several leading global brands in the luxury, retail, financial services, tourism industries including Richemont, Chopard, Shiseido, LVMH, La Prairie, Shangri-La, United Airlines, HSBC, and more.

ChatLabs is headquartered in New York City with offices in Guangzhou, Shanghai, and London. Visit www.chatlabs.com to learn more.