CHATLABS
CHATLABS
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Trusted by Global Brands

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"ChatLabs has been a reliable partner for us from day one. Not only did they have the kind of China solutions we needed, but also the strategies, working with us to make sure we were truly engaging our customers. We feel that we have a true partner that is supporting our goals and keeping us in the know in China’s ever-evolving digital ecosystem. "
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Industries

Explore how we are helping brands in your industry find success.

Luxury & Retail

Bringing brand stories to life and engaging with consumers on an individual basis.

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Financial Service

Achieving the highest levels of security and compliance while serving clients.

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Travel & Hospitality

Carefully crafted personalized content at the right time during the guest experience.

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Our Solution Suite

Customer-centric experiences for China powered by a compliance-first data solution.

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ChatLabs Marketing

Collect rich data on your WeChat followers, create segments based on social behaviors, and engage consumers with personalized content and experiences.


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ChatLabs Commerce

Create a beautiful, rich brand experience and engaging product exploration. Optimize conversion by tracking behaviors and using AI recommendations.


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ChatLabs Sales+Service

Nurture leads from stores and the direct social network of your sales associates. Track interests, interactions, and serve existing clients to grow lifetime customer value.

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ChatLabs Dataflow

Ensure data residency and compliance with China’s data protection laws. Get local-only storage and processing of regulated data while delivering data to any enterprise application.

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