CHATLABS COMMERCE
We use customer data, stunning brand content, and rich product data to create personalized experiences that convert on any channel.
Social Storefronts
Native Social Shopping
An e-commerce Mini Program embedded in WeChat designed and built for a social shopping experience in China.
China-first UX
A brand and shopping experience uniquely designed for China, taking into account best practice UX and local consumer behavior.
Online-to-Offline
Enable frictionless interactions between your digital channels and physical stores. Everything from livestreaming to appointment bookings and premium customer service.
Salesforce
Headless
ChatLabs Storefronts are built on top of the newly developed, headless Salesforce Social Commerce platform. They provide you with the scalability, security, and flexibility you need in this dynamic market.
Compliance
Salesforce Social Commerce is hosted on Alibaba Cloud, which helps support regional compliance and data residency requirements.
Integrations
Marketing Channels
Drive traffic to your stores by connecting the domestic social ecosystem such as WeChat, Douyin and RED (Xiaohungshu).
Sales Team
Enable sales teams on the ground with direct social commerce capability via our WeCom integration. This allows them to sell anything, anytime, directly within their chat conversations.
Backend Systems
For optimum operational efficiency, integrate your first-party systems like OMS, PIM, POS, or WMS for real-time customer, product, stock and order information.
