We use customer data, stunning brand content, and rich product data to create personalized experiences that convert on any channel.
Native Social Shopping
An e-commerce Mini Program embedded in WeChat designed and built for a social shopping experience in China.
A brand and shopping experience uniquely designed for China, taking into account best practice UX and local consumer behavior.
Enable frictionless interactions between your digital channels and physical stores. Everything from livestreaming to appointment bookings and premium customer service.
ChatLabs Storefronts are built on top of the newly developed, headless Salesforce Social Commerce platform. They provide you with the scalability, security, and flexibility you need in this dynamic market.
Salesforce Social Commerce is hosted on Alibaba Cloud, which helps support regional compliance and data residency requirements.
Drive traffic to your stores by connecting the domestic social ecosystem such as WeChat, Douyin and RED (Xiaohungshu).
Enable sales teams on the ground with direct social commerce capability via our WeCom integration. This allows them to sell anything, anytime, directly within their chat conversations.
For optimum operational efficiency, integrate your first-party systems like OMS, PIM, POS, or WMS for real-time customer, product, stock and order information.