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Building a WeChat-Centric Customer Journey

Case Study : Financial Services


From initial engagement and education all the way through signing up for an account, the financial firm uses WeChat to engage the consumer at every step of the way.

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RELEVANT EVENT

WeChat for Financial Services

WeChat Optimization for DMOs & Cultural Institutions. WeChat is a key tool tourism organizations and cultural institutions should leverage to communicate reopening and safety information, share independent travel itineraries, provide customer service, and enable touchless payments and digital destination guides.

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