CHATLABS
CHATLABS
CHATLABS
CHATLABS
WHY CHATLABSCONTACT USGET A DEMO

Clients

Clients

Celebrate achievement

Trusted by Global Leaders

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Our Client's VoiceClients' Voices

Our clients' experience and perspective are what matters most to us when we assess our work. Here's what they've said about working with ChatLabs.

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"ChatLabs has been a reliable partner for us from day one. Not only did they have the kind of WeChat CRM solutions we needed, but also the strategies, working with us to make sure we were truly engaging our customers. We feel that we have a true partner that is supporting our goals and keeping us in the know in China’s ever-evolving digital ecosystem. " "ChatLabs has been a reliable partner for us from day one. Not only did they have the kind of WeChat CRM solutions we needed, but also the strategies, working with us to make sure we were truly engaging our customers. "
—— CEO of Delvaux
READ THE CASE STUDY

Our Technical Partners

Working together to build a scalable and compliant China data infrastructure for your success.

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Salesforce

Bringing their worldwide platform to China

We partner with Salesforce to provide:

  • Native integrations with Salesforce Marketing, Sales, Service, and Commerce Cloud

  • 360° customer profiles by integrating user data from all social channels

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Tencent

China's largest social ecosystem

We partner with Tencent to provide:

  • Native integrations and experience automation with WeChat and WeCom (WeChat Work)

  • Ensure compliance with local data residency by hosting domestically on Tencent Cloud

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Alibaba

China's largest digital marketpalce

We partner with Alibaba to provide:

  • Connections between brand social storefronts and their Social Commerce platform

  • Integrate TMall social data whilst supporting data compliance through domestic hosting

Our Creative Partners

Crafting localised strategy and messaging for your Chinese consumers.

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Industries

Explore what our amazing clients and ChatLabs have accomplished together.

Luxury


Creating engaging Mini Programs to bring a brand story to life and clienteling on a new level through WeCom.

EXPLORE

Retail


Managing leads, opportunities, orders, cases, and nurture 1-on-1 client relationships through WeCom private clienteling.

EXPLORE

Financial Service


Building trust through personalized customer attention and data security on WeChat.


EXPLORE

Travel & Hospitality

Organically increasing engagement within WeChat Official Accounts by 100% through customized content.

EXPLORE

Financial Service

TD Ameritrade

The typical offline experiences now can happen within WeChat.

TD Ameritrade is a stockbroker that offers an electronic trading platform for the trade of financial assets. Its goal in the China market was to build a one-stop WeChat service hub for marketing, education and client communication.

Read how ChatLabs Platform powered TD Ameritrade with a complete digital transformation by building an omnichannel WeChat experience.


READ THE STORY
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Unlock the Potential of Social Data with ChatLabs

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