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Clients
Clients
Celebrate achievement
Trusted by Global Leaders
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Our Client's VoiceClients' Voices
Our clients' experience and perspective are what matters most to us when we assess our work. Here's what they've said about working with ChatLabs.
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"ChatLabs has been a reliable partner for us from day one. Not only did they have the kind of WeChat CRM solutions we needed, but also the strategies, working with us to make sure we were truly engaging our customers. We feel that we have a true partner that is supporting our goals and keeping us in the know in China’s ever-evolving digital ecosystem. " "ChatLabs has been a reliable partner for us from day one. Not only did they have the kind of WeChat CRM solutions we needed, but also the strategies, working with us to make sure we were truly engaging our customers. "
—— CEO of Delvaux
READ THE CASE STUDYOur Technical Partners
Working together to build a scalable and compliant China data infrastructure for your success.
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Salesforce
Bringing their worldwide platform to China
We partner with Salesforce to provide:
Native integrations with Salesforce Marketing, Sales, Service, and Commerce Cloud
360° customer profiles by integrating user data from all social channels
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Tencent
China's largest social ecosystem
We partner with Tencent to provide:
Native integrations and experience automation with WeChat and WeCom (WeChat Work)
Ensure compliance with local data residency by hosting domestically on Tencent Cloud
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Alibaba
China's largest digital marketpalce
We partner with Alibaba to provide:
Connections between brand social storefronts and their Social Commerce platform
Integrate TMall social data whilst supporting data compliance through domestic hosting
Our Creative Partners
Crafting localised strategy and messaging for your Chinese consumers.
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Industries
Explore what our amazing clients and ChatLabs have accomplished together.
Luxury
Creating engaging Mini Programs to bring a brand story to life and clienteling on a new level through WeCom.
Retail
Managing leads, opportunities, orders, cases, and nurture 1-on-1 client relationships through WeCom private clienteling.
Financial Service
Building trust through personalized customer attention and data security on WeChat.
Travel & Hospitality
Organically increasing engagement within WeChat Official Accounts by 100% through customized content.
Financial Service
TD Ameritrade
The typical offline experiences now can happen within WeChat.
TD Ameritrade is a stockbroker that offers an electronic trading platform for the trade of financial assets. Its goal in the China market was to build a one-stop WeChat service hub for marketing, education and client communication.
Read how ChatLabs Platform powered TD Ameritrade with a complete digital transformation by building an omnichannel WeChat experience.
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