Our Values

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Innovation

We are continuously innovating products to help global brands be successful on WeChat.

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Fast Moving

China needs at China speeds.

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Respect

Let's help each other promptly and proactively. We are open to ideas from our team and our customers.

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Customer Centric

ChatLabs is successful when our customers are maximizing our product.

About us

At ChatLabs, we're obsessively passionate about optimizing the WeChat customer experience.

We believe the majority of global enterprises are merely scratching the surface of WeChat’s capabilities.

That is a massive missed opportunity, one that brands cannot afford to make.

So we work with brands to build digital strategies that leverage all touchpoints. From top-of-the-funnel marketing automation and O2O integration, to bottom-of-the-funnel commerce and clienteling, our 360 services will align your brand’s China digital footprint to create and unlock the best consumer experience.

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Offices & Locations

ChatLabs support brands through our managed services, portal deployments and strategic expertise in leveraging China’s digital ecosystem to meet consumer needs at china speeds.

We create, set up, and integrate customer experiences tailored for the China market that drive business results.

New York

500 7th Avenue, New York, 10018 United States

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Chennai

#10, Uthamar Gandhi Salai, Nungambakkam High Rd, Nungambakkam, Chennai, Tamil Nadu, 600034

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Shanghai

上海市黄浦区淮海中路627号5楼

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Guangzhou

广州市番禺区小谷围街明志街 1 号信息枢纽楼 602D

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