AI for Commerce

ChatLabs - Where creative meets conversion.

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the benefits

Supercharge your performance

+

25

%

Revenue

+

23

%

Conversion
+
172
%
Engagement
Platform overview

Our Platform

ChatLabs brings together three AI solution to improve your commerce experience.

Powerful AI that Generates

A Comprehensive Brand Strategy

Designed to move your customers down the funnel

1. Generate Your Brand DNA.  Give Your Creative System a Source of Truth

Great performance starts with clear identity. ChatLabs helps you define your brand DNA. The values, tone, and aesthetic principles that guide every creative decision. This foundation ensures every campaign learns from consistent, meaningful signals.

  • Turn your brand’s essence into structured creative guardrails.
  • Translate purpose and personality into clear tone and design guidelines.
  • Keep creative testing focused on what truly represents your brand.
  • Build brand consistency that strengthens every optimization cycle.

2. Understand Your Audience. Translate Data into Human Insight

Today’s systems optimize for performance; ChatLabs helps you optimize for people. The module transforms audience data into emotional and motivational insights, giving every campaign the depth to connect meaningfully, not just efficiently.

  • Identify what drives your audience’s choices and actions.
  • Turn pain points into narrative opportunities.
  • Map emotional drivers to content and messaging strategies.
  • Discover emerging communities aligned with your brand world.
  • Build audience frameworks that inform targeting, creative, and messaging.

3. Refine Your Visual Identity.  Make Creative Clarity a Competitive Edge

Visuals shape how algorithms and audiences interpret your brand. ChatLabs helps you understand what creative styles perform best and refines your visual identity into a system that’s instantly recognizable and naturally optimized for engagement.

  • Audit your current creative landscape across formats and channels.
  • Identify visual cues that consistently drive interaction and recall.
  • Generate moodboards and creative aligned to performance data.
  • Balance distinctiveness with adaptability for evolving platforms.
  • Build a visual system that amplifies both brand equity and efficiency.

4. Create the Optimal Campaign Setup. Connect Strategy, Creative, and Delivery

Success happens when creative, audience, and media work together. ChatLabs automates that alignment. Turning insights into actionable campaign blueprints that are ready to test, learn, and scale.

  • Automatically generate campaign hierarchies and content frameworks.
  • Align messages, formats, and audiences across the full funnel.
  • Optimize sequencing and creative rotation before launch.
  • Use feedback loops to evolve strategy continuously.
  • Bridge creative storytelling with data-driven delivery.

Beautiful, Engaging

On-Brand Content

Designed to move your customers
down the funnel

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Personalised
Shopping experience

Put the right content and the right product in front of the right customers at the right time.

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The Problem

What are the common problems with Campaigns?

Lack of Content

Can not support variety of audiences and channels

Broken Consumer Journey

Experience disconnect with social media


Lack of Personalization

The same experience for everyone after the ad

How It Works

Get started quickly and easily!

ChatLabs brings together three AI solution to improve 
your commerce experience.

In the Media

Swipeable, content-first feeds personalized

ChatLabs won LVMH Innovation Award for Data and AI at Vivatech in Paris

Driving Consumers from Social to Store: Bridging the Gap with ChatLabs and Booxi

ChatLabs at VivaTech: On Stage with Bernard Arnault & Interviewed by CNBC

LVMH Innovation Award for
Data & AI
ChatLabs, the AI-powered engagement and conversion platform, and Booxi, the industry-leading appointment scheduling.
ChatLabs create personalized social media-experiences
ChatLabs, the AI-powered engagement and conversion platform, and Booxi, the industry-leading appointment scheduling.
success stories

What Our Customers Say About Us

"The solutions provided by this company can guide traffic from social media and allow brands to create unique customer experiences. Artificial intelligence and data are everywhere, and data and artificial intelligence are our key factors."

Gonzague de Pirey
Omnichannel and Data Officer, LVMH

"The results from our ChatLabs pilot at Samsung speak for themselves: a 134% increase in conversion rate from social media and a significant uplift in ROAS. The ChatLabs Platform delivered personalized experiences that resonated with our customers, driving both engagement and revenue. Highly recommend!"

Hannah Goldie
MX Marketing Manager at Samsung Electronics